Avekshan is built for Indian government officers. This policy explains exactly what data we collect during inspections, how we protect it, and your rights under the Digital Personal Data Protection Act, 2023.
Avekshan ("we", "our", "us") is an invite-only inspection platform for Indian government officers. We support seven regulatory workflows: FSSAI (food safety), FDCA (drugs), Labour, GPCB (pollution), PWD, Revenue, and SMC Health.
We collect only what is necessary to generate inspection reports. Data varies by department.
| Data Type | What Exactly | Stored Where |
|---|---|---|
| Officer profile | Name, official email, designation, department, state, district, profile photo (optional) | Neon PostgreSQL (India region) |
| Sign-in & session | Email OTP, session tokens, and connection metadata for authentication and rate limiting | Neon (sessions) · Resend (OTP email) · Vercel (hosting logs) |
| Voice notes | Audio you record; converted to text by our speech-to-text service | Transcript in Neon · optional audio file on Cloudinary |
| Inspection photos | Photos attached to an inspection with captions and timestamps | Cloudinary (files) · URL in Neon |
| Inspection report | Establishment details, violations, report draft, checklist, PDF link, submission status | Neon PostgreSQL |
| Senior officer email | Email address you configure for completed report delivery | Neon PostgreSQL · sent via Resend |
Department-specific data collected
FSSAI
FSSAI License No., food samples (if collected), hygiene observations
FDCA
Drug licence, Schedule H/H1/X records, pharmacist presence, expired stock
Labour
Factory registration, worker counts, safety checks, child labour checks
GPCB
Consent/CTO details, ETP status, stack measurements, records
PWD
Work order, contractor details, construction stage, measurement records
Revenue
Survey identifiers, village, land classification, boundary points
SMC Health
Municipal licence, water source, waste disposal, sanitation observations
We will never:
We process your data based on:
Location: Application data is stored in Neon PostgreSQL (region follows your Neon project — commonly AWS ap-south-1 Mumbai for India deployments). Voice audio is sent to secure third-party speech-to-text services for transcription only; the text transcript is saved in Neon. Optional voice files may be uploaded to Cloudinary when that step succeeds. Automated report drafting uses secure third-party language services; prompts contain inspection text and wizard context — handling is governed by each provider's API terms (we do not use your data to train their models).
Avekshan is currently serving government officers across India.
Security measures:
Data stays in the service while your invite-backed officer account is active and you continue to use Avekshan. Draft inspections can be deleted from the app; submitted reports remain in your account history unless removed through support.
If a breach affecting your data occurs:
| Service | Purpose | Data Sent | Notes |
|---|---|---|---|
| Neon | Application database | Officer profiles, inspections, violations, transcripts, sessions, invite metadata | Primary store for Avekshan data (India region when configured on Neon). |
| Cloudinary | Photos and optional voice files | Image/audio uploads from inspections | Files on Cloudinary; public or signed URLs saved in Neon. |
| Speech-to-text provider | Speech-to-text (primary) | Audio for Hindi/English transcription | Transcript returned to Avekshan and saved in Neon. |
| Language service provider | Speech-to-text fallback and automated report drafting | Audio when primary transcription is unavailable; inspection text and wizard context for structured drafts | Transcripts and drafts saved in Neon; governed by provider API terms. |
| Resend | Email delivery | OTP, invites, completed reports, reminders | Transactional email only; see Resend privacy documentation. |
| Vercel | Web hosting | HTTP requests, IPs, and edge metadata | Hosts the app; connection logs per Vercel policies. |
| Better Auth | Authentication | Email OTP sign-in and session management | Session records in Neon. |
About automated processing
Voice is transcribed using secure speech-to-text services; if the primary service is unavailable, a backup service may be used. Structured inspection drafts are produced using secure language services. Sign-in OTPs, invitations, completed reports, and service notices are emailed via Resend. Each vendor applies its own subprocessors and data-handling rules — refer to their published privacy and data processing terms. Avekshan uses these APIs only to deliver the features above, not for unrelated advertising.
Avekshan is for adult government officers (18+) only. We do not knowingly collect data from minors.
We will notify you by email at least 30 days before any material changes.